Refund policy

Return & Refund Policy

Due to sanitary and hygiene reasons, all sales are final. We do not accept returns, exchanges, or issue refunds once an order has been placed and delivered.

Exceptions will only be made for items that arrive damaged, defective, or incorrect. Customers must notify us within 48 hours of delivery to report any issues.

To submit a claim, please contact us with:

  • Your order number
  • Clear photos of the damaged, defective, or incorrect item
  • Photos of the packaging, if applicable

Claims submitted after the 48-hour window may not be eligible for review. Once your claim is reviewed and approved, we will determine the appropriate resolution, which may include a replacement item, store credit, or refund at our discretion.

By placing an order with us, you acknowledge and agree to this Return & Refund Policy.